Fiat Service Issues on Binance | Users Frustrated in Georgia
Edited By
Fatima Al-Mansoori
A wave of complaints has surfaced regarding a new fiat service on Binance, primarily affecting users in Georgia. A user reported that despite agreeing to activate the service, their payment method remains unresponsive, raising questions about the platform's support.
Activation Troubles Spark Concerns
Today, one user attempted to deposit fiat money into their Binance account using MasterCard. After entering their card details, they were met with a notification directing them to activate the fiat service, which is supposed to enable trading with fiat currencies.
Despite agreeing to the terms, the user found that the payment method still wasn’t added to their account. This situation is not isolated; comments from other users indicate a broader issue affecting not just those in Georgia but also people from Lithuania and the UK facing similar activation failures.
Key Themes Emerging from User Feedback
Geographic Limitations: "Seems to be a problem specific to Binance in Georgia. Only Binance can help you," states one commenter. Users are left wondering if the service is even available in certain regions.
Scam Alert: Users are reminded to stay vigilant against potential scams, particularly with unsolicited private messages circulating in user boards. "Scam Warning! Scammers are particularly active on this sub" serves as a caution for users navigating these issues.
No Clear Timeline: Users have raised concerns about the lack of information regarding how long the activation process takes. Many are unsure if they need to wait longer or if something went wrong in the activation process.
"I just wanted to understand - should I wait longer?"
Sentiment Analysis
The overall sentiment among users is mixed but leans negative. Frustration is evident as multiple users echo similar activation difficulties without clear support from the exchange.
Key Insights:
🎯 User Concerns: Many are disappointed with the lack of progress on actual fiat transactions.
⚠️ Potential Scams: Caution against scams remains a hot topic in discussions.
⏱️ Processing Times: Uncertainty about activation durations is a common thread.
What's Next for Binance?
The community awaits an official response from Binance to address these concerns. Will they improve communication about activation timelines and service availability? As the situation develops, users are advised to stay updated through official channels.