Edited By
Liam O'Reilly
A growing number of people are expressing frustration over onboarding new participants in the crypto network, highlighting issues related to Know Your Customer (KYC) processes. With a surge in sign-ups since the platform's operational milestone (OM), many are left questioning what incentives truly motivate engagement.
Many individuals have reported adding new participants to the network, but the experience can be more challenging than anticipated. One person noted, "I personally have added 10 people since OM, but it gets frustrating nurturing them." The ease of onboarding often falters when it comes to completing the KYC process, which requires participants to verify their identity.
"The worst is when the time to complete KYC comes and I get, 'I donβt want to give up my identity just yet.'"
This statement reflects a broader concern among many potential miners who feel uneasy about sharing personal information, despite being informed from the start about the necessity of KYC.
Users are calling for better resources to assist newcomers on their journey. A common request is the creation of a comprehensive guide or even an app that could enhance transparency regarding the process. Currently, many feel overwhelmed, as one commented, "A proper guide to get people on board and teach them about Pi is needed."
Others recognize the value in support systems, with one individual stating, "I always want to share with my pps if I find something good," indicating a willingness to help while still expressing reservations about KYC hurdles.
The conversation around onboarding is complex, with people adopting various strategies to engage with the network. While some prefer sharing their experiences directly, others have opted to buy tokens on exchanges rather than promote the platform themselves. One comment read, "I just asked my gf to download Pi & start mining, just so I could get a +25% boost."
Interestingly, many users still express enthusiasm despite the challenges. "Mining doesnβt have a risk. Maybe Pi fails and we waste 10 seconds a day pressing a button, or maybe it succeeds and does very well," said one participant.
β¦ Frustrations persist regarding KYC processes, leading to potential drop-offs in engagement.
π Calls for educational resources, including guides and apps, are growing.
^^ Mixed feelings around promoting the platform, with some preferring alternative methods of participation.
As these discussions progress, it's clear that while the potential for growth exists, significant barriers need addressing if the network aims to retain and expand its user base.
Curiously, what could be done to resolve these onboarding challenges?
Experts estimate around a 60% likelihood that network administrators will prioritize improvements to KYC processes over the next year. Frustrations among participants indicate this issue may discourage potential growth. To counter this, the increase in support resources like guides and streamlined verification might encourage more people to join. As the community voices their concerns, adaptive changes could happen rapidly. With the right adjustments, the crypto network could attract a larger user base, boosting overall participation rates significantly.
Reflecting on the early days of social media platforms gives an interesting parallel. Platforms like Facebook faced similar hurdles with user privacy and identity verification early on. Many users were reluctant to share personal information, leading to slow growth. However, as improved privacy features emergedβand trust was builtβuser engagement soared. Just as Facebook overcame initial barriers, the crypto network may also find its groove, provided it addresses the KYC concerns head-on and fosters a sense of security among its members.