Edited By
Sofia Petrov
Coinbase is facing significant backlash from users as accounts are reportedly seeing extended withdrawal dates due to alleged "suspicious activity." Affected customers express their increasing frustration with customer service after hours of waiting, many feel left in the dark.
Users recount similar experiences of withdrawal delaysβone user reports their withdrawal was supposed to lift on April 20, 2025, only to receive an email pushing it back to May 10. This prompted them to seek advice on moving funds off the platform, a common pain point noted across several forums.
"I was on the line for four hours with four different agents. Nothing was resolved," shared one frustrated account holder.
Frustration with Customer Service: Many customers report wasted hours on calls without solutions. One user exclaimed, "Iβm so over Coinbase. Theyβre totally useless."
Withdrawal Method Limitations: Users are struggling with restricted coins that canβt be traded or withdrawn easily. A user faced challenges moving a specific coin to their wallet, noting it only worked through the Coinbase Wallet.
Miscommunication: Confusion prevails regarding restrictions, as one user mentioned a hold was supposed to lift only to find out it had been extended with little explanation.
Some participants expressed raw disbelief, with comments like, "WTF?" and, "What did you do to get on this list?" suggesting a growing sentiment of distrust.
β οΈ Withdrawal Holds: Many users find their accounts blocked from making withdrawals for extended periods.
β‘ Customer Support Woes: Repeated frustrations with support agents, leading to feelings of abandonment.
π Lack of Communication: Users demand clearer instructions and explanations for the restrictions on their accounts.
This developing story highlights ongoing troubles for many Coinbase users. As controversies escalate, questions around customer service and account security are becoming more prominent. Will Coinbase address these complaints effectively? Customers wait and watch.