Pending Withdrawals Spark Outrage Among Binance Customers | Growing Complaint Coalition Emerges

A growing number of customers are facing unresolved withdrawal issues with Binance, dating back to April 18, 2025. Frustration peaks as users report poor customer service, prompting many to file complaints with the Federal Trade Commission and state authorities.

Overview of the Ongoing Crisis

Since mid-April, numerous customers have taken to forums to express their discontent, revealing a pattern of delays in getting their funds back. Reports indicate that Binance's customer service is failing to address these concerns adequately, leading to widespread dissatisfaction.

A user from Arizona summed up the sentiment, stating, "This is ridiculous. I am having the same issue Same old run around with customer service."

Main Themes From Customer Complaints

1. State Specific Concerns

   • Many affected users hail from Arizona and Alabama, where Binance holds money transmission licenses. Some believe these states may be particularly impacted.

2. Customer Service Failures

   • There's a consensus that the customer support provided has been insufficient. Users express frustration over slow response times and unhelpful interactions.

3. Widespread Impact

   • Customers from various states, including Colorado, report similar issues, suggesting this isn't isolated but rather a broader systemic failure.

Voices of the Discontented

"The issue is bigger than we think, there are a lot of customers affected." - One frustrated user.

Many are contemplating severe actions, with some hinting they might delete their accounts once their issues are resolved. "When I finally get my money, I’ll delete my account with them immediately," stated another customer.

Key Insights on the Situation

✦ Customers are frustrated with Binance's handling of withdrawals since April 2025.

✦ "I’ve submitted complaints to multiple agencies," highlighted one customer.

● Reports indicate that customer service interactions often lead nowhere.

The ongoing issues with Binance show a growing concern among the crypto community regarding the reliability of exchanges. As the situation develops, many are left wondering: How will Binance resolve this mess?

For more information on consumer protection, visit the Federal Trade Commission.

Stay tuned for updates as we monitor this unfolding situation.