Edited By
Mei Lin
A flurry of confusion erupted among Eternl wallet users after reports surfaced that the popular app vanished from their devices overnight. Many, including longstanding users of the Chrome extension, frantically reported receiving prompts to create new accounts instead of accessing their existing wallets.
This unexpected disappearance seems to have coincided with a recent update of the app. Users who accessed Eternl just hours before the incident are now reflecting on their lost access, and some have expressed serious concerns regarding the security of their assets, including ADA and various NFTs. Facing troubling uncertainty, one user lamented, "This new version is frustrating, and I canβt access my funds!"
Interestingly, initial reactions reveal a mixed sentiment within the community. While some users characterize the update as beneficial, others express frustration over their inability to sign in or restore their wallets.
Multiple narratives emerged from affected users, showcasing the varied experience:
An upgrade several weeks prior may have unintentionally led to this confusion.
Transitioning to new security features appears to necessitate setting preferences that inhibit smooth access for many.
A lack of transparency about the update has left users scrambling for answers and assurances regarding their stored assets.
"Itβs not gone but only wants you to set a pin and currency preference this new version is very nice!"
Sentiment across the forum threads suggests a polarized atmosphere. While some praise the new featuresβdescribing them as "better than ever before"βothers echo a consistent fear of permanent loss of access to their valuable assets. Community members echoed their distress, highlighting that even after numerous attempts, their wallets remain inaccessible.
As of now, users are urged to stay patient while the Eternl support team addresses these issues. Many have begun to post potential solutions or workarounds to assist those caught in this predicament. Nonetheless, the sense of urgency and anxiety is palpable, as many strive to reclaim access to their funds.
π A major upgrade occurred weeks ago, leading to a troubled rollout.
β οΈ Sign-in issues stem from required new account setups, sparking frustration.
π "This sets a dangerous precedent for user trust and wallet stability" - Recurring concern among frustrated users.
In a digital age where cryptocurrency assets are paramount, uncertainties like this serve as a wake-up call for developers to prioritize communication regarding updates and technical shifts. How will Eternl handle this backlash and restore user confidence? Community members eagerly await answers.