Users Frustrated Over Issues Sending FTM via Ledger | Exchange Switch Sparks Confusion
By
Mia Chen
Edited By
Jasper Greene
A growing number of people are struggling to send their FTM tokens from Ledger wallets, following announcements that an exchange will shift operations to Sonic after May 2nd. Many fear losing access to their assets amid these changes.
The Dilemma with Transactions
Multiple reports highlight issues with Ledger devices not responding when attempting to transfer FTM coins, causing panic among holders.
"I’ve used my Ledger for years without issue. Why now?" a concerned user expressed.
Despite following proper protocols, users report the PWA wallet fails to complete transactions. One person noted, "I get no reaction when I click send."
Key Themes from User Feedback
App Installations: The need to ensure the Fantom app is active on the Ledger device.
Browser Compatibility: Issues could arise from using incompatible web browsers, with suggestions for Google Chrome or Brave highlighted.
Rabby Wallet Limitations: Users need to manually add the Fantom network within Rabby Wallet, as it doesn’t automatically recognize FTM tokens.
User Recommendations
Several commenters provided insights on potential solutions:
Ensure proper setup: "Make sure the Fantom app is installed and opened before attempting a transfer."
Browser considerations: "Close Ledger Live while using the PWA wallet; it could interfere."
Manual setup: "You need to manually add the Fantom network to Rabby; it doesn’t auto-detect all coins."
Sentiment and Community Support
Responses indicate a mix of frustration and determination. Many are seeking help and clarity as the deadline approaches.
"It’s disheartening to see so many struggling with this issue," another user posted.
Key Takeaways
📉 Users report widespread issues with sending FTM tokens.
🔄 Ensure the Fantom app is working for successful transactions.
🚫 Rabby Wallet requires manual network addition, complicating usability.
People are urged to check their setups and reach out for support as the exchange transition looms. The community remains optimistic for a swift resolution.