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Investigating a possible scam call about ledger recover

Was It a Scam? | User Reports Suspicious Call About Ledger Recover

By

Mohammed Aziz

Apr 16, 2025, 10:42 AM

Edited By

Mei Lin

Updated

Apr 18, 2025, 02:37 AM

2 minutes of reading

A worried individual on a phone call checking for scams about Ledger Recover

A Disturbing Phone Call

A U.S. user encountered a questionable call from an unknown number linked to Ledger Recover. The caller, claiming to be from Coincover, sparked alarm by alleging a breach of the user’s private key.

Unfolding Events and Background

The caller warned of an unauthorized attempt to access the user’s password phrases. With the individual not having used their Ledger device in four to five years, skepticism about the call's authenticity grew. The caller suggested a "genuine check" on a dubious website, raising further concerns in the community.

Interestingly, another user shared details about security options. They mentioned an app for Ledger Live that allows users to check their passphrase securely. "You load it onto the ledger and then disconnect the ledger to verify your seed phrase in private," they noted. This step reinforces the need to maintain proper security measures and highlights the likelihood that any unsolicited calls are scams.

Community Concerns and Advice

Responses from various forums indicate a strong consensus that this call was likely a scam. Some insights highlighted include:

  • β€œIf you didn’t sign up for Ledger Recover, you are being set up for a scam!”

  • β€œAnyone phoning you about your ledger is a 100% scammer!” β€” reflecting the decisive sentiment around the call's legitimacy.

  • Users emphasized the importance of not engaging with unsolicited communications, consistent with advice that β€œLedger Support will never send private messages or call you on the phone.”

Insights On Security and Safety

A notable comment from the community reinforced the principle that "Your funds are on the blockchain, not the device. They are safe." This highlights the common understanding among users about crypto security. The confusion a few felt regarding Ledger Recover as a subscription service shows a pressing need for increased education about the platform.

Curiously, the original poster mentioned receiving an email from an authentic Ledger email domain after their call. This prompted surprise and confusion, with some users noting that such tactics are often used to mislead victims. "It's pure BS, but that email threw me off," one commented about the disconcerting alignment between the call and the email.

What Community Members Are Saying

  • β€œDid you pay for Ledger Recover? If not, why assume a for-profit company would waste time for free?” This comment emphasizes the doubt many have regarding the legitimacy of unsolicited calls.

  • β€œIt is wise to keep all three factors up to date.” Regularly updating security measures was highlighted by several users.

Key Points to Remember

  • πŸ›‘ The 24-word recovery phrase is critical to asset access.

  • πŸ” Use only official apps for security checks.

  • βœ‰οΈ Report any suspicious communications to relevant authorities.

This situation illustrates ongoing risks in the crypto space, with many unaware of common scam tactics. Will awareness lead to improved practices, or will more people fall prey to these schemes?