Users Struggle with COTI Transfers | Missing Transactions on Major Exchanges

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A rising number of people are facing issues transferring COTI tokens to exchange platforms like Binance and MEXC. Despite following protocols, numerous users report transactions taking over 24 hours without appearing in their accounts.

Context of the Transfers

Several reports indicate users are frequently attempting to send COTI tokens from the mainnet to ERC-20 addresses, a method that appears flawed. Experts advise that COTI's mainnet cannot directly communicate with crypto exchanges set up for ERC-20 tokens without proper bridging mechanisms.

What Are Users Saying?

Comments reveal an urgent need for clarity:

• "Have you checked the explorer?" one user asked, pointing out the importance of confirming transactions' statuses.

• Another highlighted, "Sending COTI from the mainnet to ERC-20 addresses won’t work unless the tokens are wrapped or sent via a supported bridge."

"Please submit a ticket to our support team regarding this question," recommended an experienced user, reinforcing the need for direct communication with exchange support teams to resolve the issue.

The sentiment among commenters is mixed, with many frustrated by transaction delays, while others urge caution against sharing sensitive information.

Key Insights

• ⚠️ Direct transfers from COTI mainnet to ERC-20 addresses are unsupported.

• 🔄 Users recommend wrapping tokens or using a bridge for successful transfers.

• ✉️ Many suggest contacting support directly instead of relying on forums for help.

Could this highlight a gap in user knowledge regarding crypto transactions, or is it an issue needing urgent attention from COTI's support infrastructure?

Final Thoughts

With more users seeking assistance, it’s crucial that the COTI community and exchanges provide clearer guidelines to prevent future transaction failures. Stay cautious and always verify transaction methods before proceeding.