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Frustration in buying bitcoin on kraken pro: eur vs usd

Users Frustrated by Currency Display Issues on Kraken Pro | Buying Bitcoin in EUR Made Tricky

By

James Tanaka

Apr 21, 2025, 01:42 PM

Edited By

Liam O'Reilly

Just a minute read

A person looks frustrated while trying to buy Bitcoin on Kraken Pro, with EUR and USD displayed on the screen.

A growing number of people are expressing frustration over currency display problems on Kraken Pro. Many users trying to purchase Bitcoin find the platform defaulting to USD instead of their set currency, EUR, leading to confusion and complaints.

What’s Happening?

Users are reporting that despite having their accounts set to EUR, the Kraken Pro platform still displays BTC prices in USD. This issue persists even after reloading the app or page. The frustration is palpable as users look for solutions.

"Thanks a lot, it was driving me crazy. But it worked!"

How to Fix the Currency Issue

One simple solution outlined by an active commenter is to change the market from BTC/USD to BTC/EUR. Users just need to tap the currency label at the top left of the Kraken Pro interface and select EUR.

Community Support is Key

Amid the confusion, community members step up to help one another. One user advised, "Just tap the top left of the page where it says BTC/USDselect BTC/EUR and you’re trading in EUR." Such support highlights the strength of the crypto community in addressing technical issues.

User Sentiment

The conversation encompasses mixed feelings:

  • Relief: Many appreciate the straightforward solution.

  • Frustration: Initially confused users feel this currency display problem should have been resolved already.

  • Supportive: Users in forums are eager to help each other tackle the issue.

Key Insights

  • β–³ Most users were able to resolve the issue by switching market pairs.

  • β–½ A noticeable number still find the system confusing.

  • β€» "Ah gotcha, easy fix here" - Helpful tip from the community.

Given the rapid evolution of digital currency platforms, ensuring clear and accurate information is critical for users looking to make informed transactions. How long will it take for Kraken to address these persistent issues?