Edited By
Ahmed El-Sayed
A growing chorus of Kraken Pro users is expressing frustration over the platformβs new user interface. Since its recent redesign, many have struggled to locate their cumulative earned rewardsβthe kind of data they rely on to gauge their staking performance. As the complaints heighten, Kraken's reputation hangs in the balance.
The redesign has users in a tizzy, particularly those trying to track their earnings over time. In the current interface, critical columns for assessing cumulative rewards seem conspicuously absent. As one user lamented, "I can only see columns related to asset performance, but what about my total rewards since I staked?" This question echoes the sentiments of numerous others navigating this newfound challenge.
Interestingly, community feedback reveals three main concerns: a desire for clearer navigation, the need for accessible cumulative data, and a growing impatience with the support team's response time. Despite the frustrations, some users remain appreciative of the platformβs potential. A user commented, "I love staking on Kraken, but I need the tools to see my full picture!"
"Weβre here to help!" said one user eager to troubleshoot, as many share their desktop or mobile screenshots hoping for guidance.
The overall response is mixed, reflecting both frustration and hope. Users are urging Kraken to address their navigational woes swiftly, hinting that improved transparency could turbocharge user satisfaction.
As of now, the Kraken user base is anxiously awaiting constructive feedback from the team. Many reports indicate that while the interface offers much potential, it currently fails to meet the needs of its users, urging for immediate enhancements. Will Kraken be able to turn this ship around?
β¦ Users are increasingly demanding clearer navigation tools for their rewards.
β¦ "Where's the cumulative earnings graphic?" resonates across user forums.
β¦ Krakenβs customer response time is under scrutiny as users await updates.
For those looking to dive deeper into the Kraken experience, resources are available at Kraken Support and Kraken Pro for detailed guidance.