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Stuck in verification loop: problems with kraken crypto

Crypto Verification Woes | Kraken Users Stuck in Limbo

By

Nina Torres

Apr 21, 2025, 12:51 PM

Edited By

Ritika Sharma

Just a minute read

A frustrated person looking at a computer screen showing error messages related to SSN verification on a crypto platform.

A growing number of people are expressing frustration over Kraken's verification process, with some stuck in an endless loop of identity checks. This issue has sparked a torrent of comments highlighting the struggle to access crypto purchases.

The situation is particularly concerning for users who report continuous requests for sensitive information, mainly Social Security numbers (SSN). One user lamented, "whenever I try to use it it asks for my SSN verification and it keeps asking for it and won’t allow me to purchase any crypto."

This has left many users feeling trapped, as they find themselves unable to participate in the crypto market.

Frustration with Delays

Several users shared similar experiences regarding verification delays. One person mentioned, "Good luck, took me over 3 weeks to get verified fully." This lengthy process involved providing live pictures and videos for ID verification, an added step that seems excessive to many.

Market Implications

Curiously, alongside these technical issues, some comments hinted at broader concerns about the crypto market itself, with one person quipping, "don’t worry. You can’t buy any cryptos anyway, cause they are getting real hard time to find prices for cryptos. πŸ˜‚" This sentiment suggests users may be feeling disillusioned with crypto trading platforms, pending market fluctuations, and access difficulties.

Key Points to Consider:

  • β—† Users face significant verification challenges on Kraken.

  • β—† Many report extended delays, up to three weeks, for approval.

  • β—† Some users express skepticism about the current crypto market situation.

"Took me over 3 weeks to get verified fully."

"You can’t buy any cryptos anyway, cause they are getting real hard time to find prices for cryptos."

The ongoing issues at Kraken serve as a reminder of the operational hurdles that can hinder access to the rapidly evolving world of cryptocurrency.

With complaints surfacing, will Kraken be forced to rethink its verification process? Only time will tell as users await resolutions.