Edited By
Fatima Al-Mansoori

A rising wave of users is expressing discontent over ongoing delays in Know Your Customer (KYC) approval, with many claiming to have been waiting for over two years. As early adopters voice their frustrations, the lack of communication from the platform has only intensified the situation.
Frustrations are running high after numerous reports of people still stuck in the KYC process, with many warning that this could affect the platform's credibility. One commentator stated, "Most early pioneers are stuck here for more than 2 years and the PCT arenβt saying anything about first migration." Others are starting to lose hope altogether.
While some users maintain optimismβ"I think you will soon be migrated maybe a couple of weeks or a few months"βothers have shared chilling tales of a prolonged waiting game. One user mentioned, "My first migration took almost 2 years. There is nothing you do at this moment, in my opinion." This sentiment echoes the experiences of many others.
"There is no special secret to get you migrated faster. Itβs literally a lottery"
Many users highlight common problems that might be delaying their approval:
Documentation Mistakes: Some pioneers have failed due to incorrect names or blurry images.
User Errors: The checklist mistakes have led to significant delays for many.
Software Bugs: A few claim they are stuck due to technical issues.
One experienced user stated, "I helped about 30 of them through the KYC process If you did a lot of validations, you see that a lot of pioneers made all kinds of mixups."
The overall sentiment seems mixed:
Frustrated: Many feel disheartened by the ongoing wait.
Hopeful: Some users still believe that their situation will resolve soon.
Skeptical: A minority maintains that the KYC process resembles a lottery system.
π© Many users have waited over two years for KYC.
π A significant number attribute delays to user errors and documentation mistakes.
π Frustrations are mounting, with users questioning the platform's reliability.
As users voice their grievances on forums, it's clear the lingering delays in KYC approval warrant serious attention. Will these issues be resolved anytime soon? Only time will tell.
Given the growing unrest, itβs likely that the platform will increase efforts to address KYC delays within the next few months. Experts estimate around a 70% chance that communication from the organization will improve, providing clarity to people stuck in the process. If issues like documentation mistakes and software bugs are resolved, thereβs a decent probabilityβestimated at 60%βof expedited approvals. However, some critics suggest that without significant changes, many may continue to feel stranded.
The current KYC situation draws interesting parallels with experiences at the Department of Motor Vehicles (DMV). Many people have faced long wait times and endless bureaucracy while trying to secure licenses or registrations. Just as the DMV slowly adapted by implementing online services and better systems to streamline operations, itβs plausible that the KYC process could similarly evolve. This comparison highlights that prolonged waits and frustrations can lead to systemic changes, though it often takes longer than anticipated.