Edited By
Fatima Al-Mansoori

A growing number of Ledger users are expressing frustration as they find their wallets limited to the Ethereum network while struggling to access other blockchains like Binance Smart Chain (BSC) and Polygon. This confusion over multi-chain functionality has sparked a wave of concern just as the cryptocurrency market begins to rebound in 2025.
With the crypto landscape evolving rapidly, the inability to utilize different chains while relying on one wallet address raises some eyebrows. Despite having a Ledger Nano S and switching to the latest version of Ledger Live, many users are left scratching their heads. They are voicing their discontent about how transactions on BSC or Polygon aren't as straightforward as expected compared to their experiences on Ethereum.
βIt just creates a new wallet address, which I donβt want,β one user lamented, speaking to the community's frustrations. Others pointed out that adding individual accounts for different chains feels cumbersome compared to MetaMask's user-friendly interface. This mismatch of experiences highlights potential gaps in user convenience.
Interestingly, there are differing opinions within the community. While some manage to navigate the complexities of Ledger Live without trouble, others find this process unusually complicated and time-consuming. The consensus seems to lean towards a preference for alternative wallets that allow for multiple network connections more seamlessly.
Three main themes emerge from these ongoing conversations:
Frustration with manual account additions
Confusion over handling identical address functionalities across various chains
Preference for streamlined wallet experiences, like those offered by MetaMask.
βWhy canβt Ledger just do it like MetaMask?β echoed a recurring sentiment among users grappling with the interface.
Amidst this ongoing debate, the community sentiment varies but trends slightly towards the negative. Users feel that despite Ledger Live's promising capabilities, the execution has left many wanting more.
Leading sources in the crypto space suggest that users experiencing issues with Ledger Live should reach out directly for support. βIf that doesnβt help, we would need some more information,β a support representative mentioned recently, emphasizing the need for personalized assistance.
While Ledger's team confirms compatibility with various chains, questions linger about the user experience.
The community hopes for enhancements that could simplify transactions across multiple chains. If Ledger can build on its stronghold in security while improving interface usability, many users may feel more empowered in their cryptocurrency journeys.
π User frustration is rising over complex multi-chain operations.
β Product support channels are open for help if needed.
π New features may roll out in future updates to enhance user experience.
With ongoing developments, will Ledger be able to adapt and better serve its users? Only time will tell.