Crypto Device Failures | User Reports Death of Ledger Nano S Plus
Edited By
Ahmed El-Sayed
A recent discussion in user boards reveals growing frustration among Ledger Nano S Plus owners. Many are expressing concerns over the device's unexpected failures, specifically after its two-year warranty period, leading to possible safety issues and limited repair options.
What Happened?
A user reported that their Ledger Nano S Plus stopped functioning after three months out of warranty. The device heats up significantly when connected to a fast charger, yet the screen remains inactive. This prompts questions about internal protection mechanisms against high voltage.
Interestingly, despite the screen issues, the device is still recognized in Ledger Live. A user mentioned,
"Oh no! When it’s connected, the 'Connect and unlock your device' message appears."
Community Reactions
The revelations have stirred quite a debate:
Warranty Concerns
Many users argue that the timing of the failure—just after the warranty expiration—raises red flags. One said,
"Ledger refuses to help because I’m out of warranty. I'm done with them."
Safety Issues
Reports of excessive heating from using high-watt chargers have left users worried. A comment noted,
"There was even a 'clack!' sound when I plugged it in; it clearly has no protection built in."
Repair Possibilities
Some users are suggesting fixes. One stated,
"No biggy, just put a new screen in. It’s a five-minute job."
Yet, there's uncertainty regarding the availability of replacement parts, especially compared to older models.
User Sentiments
The overall mood seems mixed, with negative feedback dominating the conversation about safety and customer service. Many users feel abandoned post-warranty, yet a minority hints at DIY repair possibilities.
Key Takeaways
⚠️ Issues with power and safety under scrutiny
🔧 Limited screen replacement options for Nano S Plus
🆘 Users report feeling unsupported by Ledger’s customer service
As the situation develops, frustrated customers are left seeking solutions—both from community support and the manufacturer itself.