Zero Response | Freelance Teacher Frustrated by Revolut Pro Account Restrictions
Edited By
Laura Cheng
A full-time student and online English teacher expresses outrage over unexplained restrictions on her Revolut Pro account. Despite providing all requested documentation, she remains without a response six days after the initial inquiry.
Context and Significance
The teacher utilized Revolut Pro to facilitate payments from international students. However, a recent request for additional proof regarding a transaction left her seeking clarification. She provided details including the student's full name and bank information, yet remains frustrated by the lack of communication from the financial service.
Key Themes Emerging from the Comments
Documentation Requirements: Many people are uncertain about the specific documentation needed to satisfy Revolut's request. One commenter noted, "I don't have an invoice. All I have is customer communications such as chat."
Need for Clarity: Users express confusion over what constitutes an acceptable invoice. Another comment mentioned, "With invoice, they probably mean a more formal document"
Support Response Issues: Commenters are skeptical about the effectiveness of customer support. "Occasionally, Revolut support will post here, but they generally just message you to contact support," a user highlighted.
"Pissed off is an understatement. What do I do?" - Frustrated teacher
While the situation remains unresolved, the community is discussing support channels, with many suggesting contact via in-app chat or direct email to resolve issues.
User Sentiment Overview
Feedback trends negatively, with many expressing frustrations similar to the teacher's. With no official response on the situation yet, concerns about customer service effectiveness rise.
Key Takeaways
🔑 Documentation Issues: Users are unclear about necessary documents for verification.
🕒 No Official Response: Revolut's customer support has yet to address the concerns.
📝 Frustration Rises: "What do I do?" echoes across the community as users seek solutions.