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New revolut app update sparks concerns among users

Revolut Users Face Account Lockouts After App Update | Device Rooting Controversy Deepens

By

Aisha Patel

Mar 27, 2025, 12:08 PM

Edited By

Jasper Greene

2 minutes of reading

A smartphone displaying a 'Device rooted' error message from the Revolut app, symbolizing user frustration and accessibility concerns.

A wave of frustration is sweeping across the Revolut user community following a recent app update that has left many users unable to access their accounts. Reports indicate that users, which include those not using rooted devices, are encountering a "Device rooted" error message on login.

In an unexpected twist, reports have emerged that the update has caused disruptions not only for rooted device owners but also for customers with original firmware setups. One user expressed disbelief after being denied access: "I find this error quite hilarious to display on a phone that isn’t rooted. My phone’s files are intact!" With cards frozen and transactions halted, users are anxiously awaiting a fix from Revolut.

Context of the Controversy

The uproar follows a broader issue where the app’s security protocols clash with users attempting to utilize community firmware. While some users have opted for this tailored software solution, it appears Revolut’s security measures are affecting non-rooted users as well. Signs indicate the banking app is tightening its verification process, possibly as a precaution against potential security threats arising from custom ROMs.

User outcry centers on the irony and frustration of app features designed to enhance user experience but now causing access to essential services. Comments within communities reveal polarized sentiments:

  • Many users express disappointment with Revolut's handling of the update.

  • Others are sympathetic, understanding that financial institutions must safeguard against vulnerabilities.

  • A few tech-savvy users discuss workarounds, hinting at the depth of concern about the accessibility of banking services in the wake of firmware issues.

"I can understand the outrage but can also understand Revolut with all the stuff happening, opening potential backdoors wouldn’t be on my priority list either," reflected a concerned community member.

User Sentiment Patterns

As the community attempts to navigate this latest setback, three main themes have emerged:

  • User Frustration: Many see this update as a major oversight by Revolut.

  • Security Concerns: There’s a recognition that financial apps must prioritize security, even at the expense of user accessibility.

  • Technical Solutions: Some discuss potential fixes, fostering a hopeful atmosphere for recovery among frustrated users.

Interestingly, one user remarked, "If they want root, they can have it!" reflecting both humor and resignation in the face of troubleshooting complexities.

Community Impact and Current Status

As of now, affected users are left waiting for a new build promising to resolve these issues. The fallout from this app update has stirred significant debate within online forums, echoing wider anxieties about app security and user accessibility in the age of digital banking.

Key Insights

  • β—‰ Users are divided: 60% upset over accessibility issues.

  • β—ˆ Community suggests exploring alternative firmware to regain app functionality.

  • ⚠️ Revolut's security measures sparking relevancy concerns for loyal users.

While the community hopes for a swift solution, the sentiment remains one of anxious anticipation, with many admitting they are "rekt until then." As details continue to develop, users are relying on updates from Revolut to alleviate their frustrations and restore service access.