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Revolut freezes funds for months: no explanation or help

Revolut Users Raise Alarm | Unresolved Fund Freezes Spark Outrage

By

James O'Connor

Feb 7, 2026, 03:21 AM

2 minutes of reading

A stressed person looking at their phone with a worried expression, showing a banking app screen indicating account freeze, with a backdrop of suspended money symbols.

A growing number of users are voicing concerns about Revolut's handling of fund freezes, with one individual detailing a frustrating experience that began on January 30, 2026. The user's funds, primarily in USDT, remain locked with no clear explanation from the company.

Lack of Transparency

The situation highlights significant issues within the company. The affected user claims to have received no formal written notifications regarding the account's restriction, nor any timeline for resolution. Automated responses have been the only communication for months, raising serious questions about customer service practices.

"It feels like they're deliberately stalling," the user expressed, noting a peculiar request for a bank statement not tied to fund recovery but rather for compensation related to Tether's price drop.

Ongoing Issues and Frustrations

The comments from the community underscore a worrying trend:

  • User Experiences: One commenter mentioned a friend who lost 4,000 USDT and has seen no resolution in over two years, indicating long-term issues with the platform.

  • Support Struggles: Many users share sentiments about the struggles with Revolut's support staff, with reports of feeling unheard.

  • Compensation Queries: Concerns about compensation requests have sparked debate, with users questioning the rationale behind asking for banking information when funds are still blocked.

Interestingly, some users doubt the validity of these claims. One commenter remarked, "Prove that or shut up," reflecting a mix of skepticism amidst support frustration. Yet, the overall sentiment appears to trend negatively, focusing on a lack of accountability.

Key Takeaways

  • β–½ An indefinite freeze on funds without clear justification or communication.

  • 🚨 Reports of Revolut's slow response rates, frustrating many customers seeking resolution.

  • πŸ’¬ "It looks like procedural abuse rather than compliance" - frustrated user.

As the story develops, many are eager to see if legal action will bring any clarity. Questions linger: will the company address its policies, or continue to hide behind technical excuses?

Community members are urged to share any similar experiences, especially if legal actions led to quicker resolutions. Stay tuned for further updates on this evolving situation.

Unraveling Possible Outcomes

There's a strong possibility that Revolut will face mounting pressure from both users and regulatory bodies in the coming months. As discontent grows among customers experiencing fund freezes, experts estimate around a 60 percent chance the company will be compelled to release funds without resolution or legal action. With many users feeling frustrated, the risk of class action lawsuits may lead Revolut to take a more transparent approach, potentially rolling out clearer communication policies. The company must decide whether to reform its customer service operations or continue risking a significant backlash that could tarnish its reputation and client base.

Echoes from the Digital Past

Looking back, this scenario echoes the early days of online banking in the late '90s when many tech-savvy individuals faced difficulties accessing their funds during a transition to digital systems. Much like Revolut today, those banks encountered the challenges of scaling customer service and technology while maintaining user trust. As then, these events illuminated the fine line between innovative financial solutions and potential systemic failures, ultimately underscoring that technology's promise must be matched by accountability and responsiveness amidst evolving customer needs.