Kraken Pro App Faces Criticism | Chart Drawing Issues Reported

A wave of complaints has emerged regarding the Kraken Pro mobile app, specifically about users’ inability to save chart drawings. Many are expressing frustration over lost adjustments whenever they switch between windows. The app is essential for crypto traders, and these technical difficulties have raised concerns about user experience.

Frustration Over Drawing Disappearances

Users have taken to various forums, voicing their annoyance. One user, noted for their straight talk, stated, "How the heck do I get the drawings to save onto the charts? Any time I change windows, my drawings disappear."

The sentiment is echoed across threads, indicating a broader issue among mobile traders. In response, a representative from Kraken assured users that the development team is currently addressing the problem. A message reads, "Thank you for reporting it; our team is working on a fix, expected in upcoming updates."

User Reactions Show Mixed Sentiments

Comments on the matter reveal a blend of impatience and hope:

• Positive: "Awesome!"

• Negative: A majority express concern over disruptions during trading, which can affect financial decisions.

Many in the community are eager for solutions, with some asserting that smooth functionality is crucial for trading success.

Key Insights

• ⚠️ Users are vocal about lost chart adjustments

• 🔧 Kraken team acknowledges the issue, updates expected soon

• 💬 "Awesome!" - Indicates some users are optimistic about solutions

Looking Ahead

As the crypto trading environment remains competitive, app performance is critical. Users are watching closely to see how quickly Kraken can implement a fix. For now, the focus remains on navigating these technical hurdles while maintaining trading efficiency.

Curiously, how will the Kraken app evolve to meet the needs of its users amidst these challenges? Stay tuned for updates!